Massachusetts’s The Ride program is intended to help disabled and elderly individuals travel around the state and the cities or towns they reside in. Unfortunately, lately there have been all too many stories of Ride users having bad experiences with The Ride.
Daniel Kool wrote an article in the Boston Globe detailing one Ride passengers experience and how this continues to happen.
Link to Article
‘As a Ride User myself, I have experienced a number of issues with The Ride that has disrupted my day and my wallet. The Ride Program needs to be examined and changes need to come NOW.
if you are a Ride user or use other Para Transit programs please share some of your experiences.